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First-Time-Right NPI

Glowforge

First-Time-Right NPI completed in 12 months from concept to launch.

Challenge

  • High complexity in delivering a new consumer product at speed while building infrastructure to scale.

  • Risks of supplier quality, delays, and cost overruns if suppliers engaged too late.


Actions

  • Introduced concurrent and procurement engineering with early supplier involvement.

  • Applied DfX with engineering, marketing, and suppliers.

  • Implemented APQP for quality and supplier readiness.

  • Maintained high on-site attendance at the contract manufacturer.


Results

  • Completed NPI for Spark product in 12 months from concept to launch.

  •  First-time-right execution with no supplier-related delays.

  • Achieved 20% lower cost versus prior product.

  • Built scalable infrastructure to support high-volume production.

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