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Workforce Optimization

BorgWarner & Glowforge

50% faster training and higher utilization.

Challenge

  • Data sources were inconsistent for measuring productivity, output, quality, and uptime.

  • Training new shop floor associates was slow, especially on complex products.


Actions

  • Performed gap analysis of data, information, and people flows to select optimal software.

  • Implemented software consolidating all shop floor data streams.

  • Built low/no-code tools for troubleshooting and standardized work searches.


Results

  • Greater transparency in capital use and output reduced direct employee needs.

  • Low/no-code AI cut training time by >50% at troubleshooting stations.

  • AI tools improved troubleshooting, lowering units on hold and speeding throughput.

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